Privacy Policy
Effective Date: August 28, 2024
Privacy Policy for King's College Hospital Website Powered by HealthStay.io
King's College Hospital ("Hospital," "We," "Our," or "Us") respects your privacy and is committed to protecting the personal information you share with us through this website ("Website"), powered by HealthStay.io ("Platform Provider"). This Privacy Policy explains how we collect, use, disclose, and protect your information.
By accessing or using this Website, you ("User" or "You") agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use the Website.
1. Information We Collect
We collect different types of information to provide and improve our services, including: a. Personal Information: Identity Data: Includes your name, date of birth, gender, and national ID or passport details. Contact Data: Includes your email address, phone number, and postal address. Health Data: Includes any medical records, health conditions, treatment plans, or other related data that you voluntarily provide to the Hospital through the Website. Financial Data: Includes payment details, such as credit/debit card information and billing address. b. Technical Information: Usage Data: Information about how you use the Website, including IP address, browser type, pages visited, and referring website addresses. Cookies and Tracking Technologies: The Website may use cookies, web beacons, and similar technologies to collect and store information about your visit. Please refer to our Cookie Policy for more details.
2. How We Use Your Information
We and our Platform Provider (HealthStay.io) use your information for the following purposes: Providing Services: To facilitate appointments, consultations, evaluations, and other healthcare services. Communication: To contact you regarding your use of the Website, your health services, and other related information. Improving Our Services: To enhance and improve the performance and functionality of the Website and our services. Compliance: To comply with applicable laws, regulations, and professional standards. Marketing (If Applicable): To provide you with updates, offers, and promotions related to our services, subject to your consent.
3. How We Share Your Information
Your information may be shared in the following ways: a. With the Platform Provider (HealthStay.io): HealthStay.io may process your information on our behalf as a data processor to provide and support the Website's functionality. HealthStay.io will only use your information as described in this Privacy Policy or as required by law. b. With Third-Party Service Providers: We may share your information with third-party service providers who assist in providing services, such as payment processing, data hosting, and IT support. These providers are obligated to protect your information and use it only for the purposes specified by us. c. For Legal Compliance: We may disclose your information when required by law, regulation, court order, or legal process, or to protect the safety, rights, and property of our users, the Hospital, or others. d. In the Event of a Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction, subject to the terms of this Privacy Policy. 4. Your Rights Regarding Your Information Depending on your jurisdiction, you may have certain rights regarding your personal information, including: Access: You have the right to request access to the personal information we hold about you. Correction: You have the right to request the correction of inaccurate or incomplete personal information. Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations. Objection: You have the right to object to the processing of your personal information in certain circumstances. Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us at info.ddh@kch.ae or HealthStay.io at info@healthstay.io
5. Data Security
We and HealthStay.io have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. HealthStay.io will retain data on our behalf per our instructions and applicable law.
7. Cookies and Tracking Technologies
We and HealthStay.io use cookies and similar technologies to enhance your experience on our Website. Cookies help us understand how you use the Website, personalize content, and provide targeted advertisements. For more information about our use of cookies, please refer to our cookies policy.
8. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect or solicit personal information from anyone under 18. If you believe that we have collected personal information from a child under 18, please contact us immediately, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we update the Privacy Policy, we will revise the "Effective Date" at the top of this page. Your continued use of the Website after any changes constitutes acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact: King's College Hospital Phone: +971 56 9947927 Email: KCHMedicalTourism@KCH.AE HealthStay.io Email: info@healthstay.io
11. Jurisdiction and Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of United Arab of Emirates. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of DIFC.
Privacy Policy for King's College Hospital Website Powered by HealthStay.io
King's College Hospital ("Hospital," "We," "Our," or "Us") respects your privacy and is committed to protecting the personal information you share with us through this website ("Website"), powered by HealthStay.io ("Platform Provider"). This Privacy Policy explains how we collect, use, disclose, and protect your information.
By accessing or using this Website, you ("User" or "You") agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use the Website.
1. Information We Collect
We collect different types of information to provide and improve our services, including: a. Personal Information: Identity Data: Includes your name, date of birth, gender, and national ID or passport details. Contact Data: Includes your email address, phone number, and postal address. Health Data: Includes any medical records, health conditions, treatment plans, or other related data that you voluntarily provide to the Hospital through the Website. Financial Data: Includes payment details, such as credit/debit card information and billing address. b. Technical Information: Usage Data: Information about how you use the Website, including IP address, browser type, pages visited, and referring website addresses. Cookies and Tracking Technologies: The Website may use cookies, web beacons, and similar technologies to collect and store information about your visit. Please refer to our Cookie Policy for more details.
2. How We Use Your Information
We and our Platform Provider (HealthStay.io) use your information for the following purposes: Providing Services: To facilitate appointments, consultations, evaluations, and other healthcare services. Communication: To contact you regarding your use of the Website, your health services, and other related information. Improving Our Services: To enhance and improve the performance and functionality of the Website and our services. Compliance: To comply with applicable laws, regulations, and professional standards. Marketing (If Applicable): To provide you with updates, offers, and promotions related to our services, subject to your consent.
3. How We Share Your Information
Your information may be shared in the following ways: a. With the Platform Provider (HealthStay.io): HealthStay.io may process your information on our behalf as a data processor to provide and support the Website's functionality. HealthStay.io will only use your information as described in this Privacy Policy or as required by law. b. With Third-Party Service Providers: We may share your information with third-party service providers who assist in providing services, such as payment processing, data hosting, and IT support. These providers are obligated to protect your information and use it only for the purposes specified by us. c. For Legal Compliance: We may disclose your information when required by law, regulation, court order, or legal process, or to protect the safety, rights, and property of our users, the Hospital, or others. d. In the Event of a Business Transfer: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction, subject to the terms of this Privacy Policy. 4. Your Rights Regarding Your Information Depending on your jurisdiction, you may have certain rights regarding your personal information, including: Access: You have the right to request access to the personal information we hold about you. Correction: You have the right to request the correction of inaccurate or incomplete personal information. Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations. Objection: You have the right to object to the processing of your personal information in certain circumstances. Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us at info.ddh@kch.ae or HealthStay.io at info@healthstay.io
5. Data Security
We and HealthStay.io have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. HealthStay.io will retain data on our behalf per our instructions and applicable law.
7. Cookies and Tracking Technologies
We and HealthStay.io use cookies and similar technologies to enhance your experience on our Website. Cookies help us understand how you use the Website, personalize content, and provide targeted advertisements. For more information about our use of cookies, please refer to our cookies policy.
8. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect or solicit personal information from anyone under 18. If you believe that we have collected personal information from a child under 18, please contact us immediately, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we update the Privacy Policy, we will revise the "Effective Date" at the top of this page. Your continued use of the Website after any changes constitutes acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact: King's College Hospital Phone: +971 56 9947927 Email: KCHMedicalTourism@KCH.AE HealthStay.io Email: info@healthstay.io
11. Jurisdiction and Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of United Arab of Emirates. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of DIFC.
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